Privacy policy

Prestige Shrimp's Privacy Policy

Effective: November 16, 2025

This Privacy Policy describes how Prestige Shrimp LLC (“Prestige Shrimp,” “we,” “us,” or “our”) collects, uses, stores, processes, shares, and safeguards personal information when you use our website, wholesale portal, online store, mobile-accessible content, or any associated tools, features, or services (collectively, the “Services”). Prestige Shrimp operates as a wholesale supplier of perishable seafood products and maintains strict data-handling practices to protect its business, supply chain, and legal interests.

Our Services are hosted and powered by Shopify Inc. (“Shopify”), which independently collects, processes, stores, and analyzes personal information to provide infrastructure, checkout functionality, analytics, and fraud detection. Shopify's data practices are governed by its own privacy policy and are outside of Prestige Shrimp's control.

By accessing or using the Services, you acknowledge that you understand, agree to, and consent to the data handling practices described in this Privacy Policy. If you do not agree, do not use the Services.

If there is a conflict between this Privacy Policy and any other policy, this Privacy Policy controls and governs the handling of personal information.

1. TYPES OF PERSONAL INFORMATION WE COLLECT

“Personal information” refers to information that directly or indirectly identifies or can reasonably be linked to an identifiable individual. Prestige Shrimp may collect or process the following categories of personal information strictly for operational and legal purposes.

We do not collect more information than necessary to operate our wholesale and supply chain operations.

A. Contact Information

  • Full name

  • Business name

  • Billing and shipping addresses

  • Email address

  • Business phone number

B. Account & Wholesale Portal Information

  • Usernames, passwords, authentication tokens

  • Wholesale application details

  • Business verification documents

  • Resale certificates, EIN or tax exemption documents (when submitted voluntarily)

  • Access logs and permission status

C. Transaction & Order Information

  • Products viewed, purchased, returned, or cancelled

  • Cart contents and browsing behavior

  • Order accuracy checks, fulfillment updates, and delivery records

  • Wholesale price tiers, tax treatment, and credit or invoice activity

D. Payment Information

  • Payment card details (processed exclusively by Shopify and its partners)

  • Billing confirmations and transaction tokens

  • Fraud verification signals detected by Shopify or payment processors
    Prestige Shrimp does not store raw card numbers or full financial credentials.

E. Device & Technical Information

  • IP address

  • Browser type, device type, operating system

  • Time zone, language settings

  • Network data and connection metadata

F. Website Usage & Interaction Data

Collected automatically through cookies, scripts, tracking pixels, and Shopify analytics:

  • Page views

  • Click tracking

  • Session duration

  • Navigation paths

  • Triggered events (add-to-cart, checkout attempts, errors, abandoned carts)

G. Communications & Uploaded Content

  • Emails sent to us

  • Wholesale forms, uploaded documents, and support requests

  • Notes, messages, or instructions entered during checkout

H. Inferences

  • Purchase trends

  • Behavior patterns

  • Business ordering preferences

These inferences are used only to improve service quality and operational accuracy.

2. HOW WE COLLECT PERSONAL INFORMATION

We collect information through the following sources:

  1. Directly from you (orders, portal accounts, wholesale applications, emails)

  2. Automatically from your device through Shopify scripts, cookies, and tracking tools

  3. Through Shopify, when Shopify collects and shares relevant platform data with us

  4. From third-party service providers such as payment processors or shipping carriers

  5. From business or marketing partners where permitted

  6. From public or commercially available sources for verification

Prestige Shrimp does not purchase or sell personal information.

3. HOW WE USE PERSONAL INFORMATION

Prestige Shrimp uses personal information strictly for operational, contractual, legal, and security purposes.

The primary purposes include:

A. Operating and Managing the Services

  • Processing and fulfilling orders

  • Verifying wholesale eligibility

  • Managing portal access and account credentials

  • Maintaining accurate business and shipping records

B. Securing Our Business & Fraud Prevention

Prestige Shrimp exercises strict security controls due to the perishable and regulated nature of our products.
We use information to:

  • Authenticate accounts

  • Detect suspicious or fraudulent behavior

  • Prevent unauthorized access

  • Identify chargeback risks

  • Enforce wholesale access requirements

C. Fulfilling Legal and Contractual Obligations

  • Complying with tax laws

  • Responding to lawful requests from authorities

  • Exercising or defending legal claims

  • Managing disputes, compliance audits, and required documentation

  • Supporting investigations involving fraud, theft, or product safety

D. Customer Support & Communication

  • Responding to inquiries

  • Providing order updates

  • Communicating changes to our policies or services

E. Marketing (Optional and Limited)

  • Sending promotional emails (opt-out available)

  • Providing product updates or special notices
    Prestige Shrimp does not sell personal information for monetary gain.

4. HOW AND WHEN WE DISCLOSE PERSONAL INFORMATION

Prestige Shrimp discloses personal information only when necessary, lawful, and operationally required.

A. Shopify (Primary Infrastructure Provider)

Shopify independently collects and processes data needed to:

  • Host the website and wholesale portal

  • Process orders and payments

  • Provide fraud detection

  • Enable platform analytics

  • Manage checkout sessions

Shopify’s practices are governed solely by:
https://www.shopify.com/legal/privacy